Welcome to Lake Tahoe Adventure, LLC – Your Gateway to Unforgettable Travel Experiences!
These are Our Terms, Refund, and Cancellation Policy
Our Terms, Refund, and Cancellation Policy
We strive to provide clarity and transparency in our policies. Please review the following cancellation policy for our tours:
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Refunds:
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91% refund for cancellations made at least 16 business days before the scheduled tour date. A 9% fee covers transaction costs. (Excluding weekends and holidays).
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50% refund for cancellations at least 8 business days before the scheduled tour date. (Excluding weekends and holidays).
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15% refund for cancellations at least 6 business days before the tour date. (Excluding weekends and holidays).
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0% refund for cancellations within 5 business days or less of the scheduled tour date, including no-shows. (Excluding weekends and holidays).
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Exceptions to Cancellation Policy: Peak Season Reservations: For all bookings and tours scheduled during the peak season (from March to November and from December 15 to January 15) lasting more than one day, a written cancellation notice must be emailed at least 29 business days before the tour date. Please note that weekends and holidays are not counted as business days in the USA. Therefore, all sales are final and non-refundable for multi-day tours if canceled within 28 business days.
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Reservation Confirmation: Upon booking, you’ll receive an email confirmation and tour voucher. These are valid only for the specified date and names on the booking and cannot be transferred or rescheduled within 16 business days of the booked date.
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Refund Notes: All refunds are subject to credit card and merchant fees ranging between 3.9% to 9.8% based on transaction types and card issuers. We reserve resources and arrangements for your tour and hence can’t accommodate last-minute changes.
General Terms and Notifications
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Tour Operators: To ensure tour quality, we might collaborate with other operators or companies. Your tour’s exact details will be confirmed via email.
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Declined Transactions: For declined transactions, please seek written confirmation from us to secure your reservation. If declined by your bank, rectify the information to complete the transaction.
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Availability and Changes: All tours are subject to availability and confirmation via email. We might offer suitable substitutes or itinerary changes due to unforeseen circumstances.
Accessibility, Pet Policy, and Other Considerations
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Accessibility: Our vehicles do not support wheelchair access, and long tours may not be suitable for certain passengers due to extended travel durations and potential overtime charges.
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Pets and Smoking: For the comfort of all passengers, pets and smoking are prohibited in our vehicles.
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Clothing and Park Closures: Plan for weather changes and park closures, which may not warrant refunds. We recommend appropriate clothing for weather conditions.
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Gratuity and Payment Information: A 15% to 20% gratuity is customary and appreciated. Our website offers detailed tour information, instant quotes, and secure online transactions.
Note on Private Tours
Private tours differ in cost due to personalized services and limited bookings, resulting in higher operating expenses. Despite similar expenses to public tours, our focus on quality and exclusivity necessitates higher costs. We appreciate your understanding.
We’re delighted by your interest in Lake Tahoe Adventures. For further assistance or bookings, please don’t hesitate to contact us. We eagerly anticipate the opportunity to enhance your vacation experience.
At Lake Tahoe Adventure, LLC, we don’t just provide tours; we curate journeys that linger in your memories. Our passion is crafting personalized, private tours and exclusive vacation packages that unveil the wonders of Lake Tahoe in all its splendor, across every season.
Discover. Explore. Experience.
Day Private Tours: Immerse yourself in the allure of Lake Tahoe with our meticulously designed day private tours. Whether it’s the sun-kissed trails of summer or the snow-laden wonderland of winter, our tours unveil the very best this region has to offer. Expect personalized itineraries, professional guides, and an array of activities that cater to your interests and pace.
Overnight Vacation Packages: Elevate your experience with our all-inclusive overnight vacation packages. Indulge in extended adventures, unwinding in luxurious accommodations, and embracing the essence of Lake Tahoe and Yosemite’s diverse offerings. From thrilling outdoor escapades to serene evenings gazing at the star-studded sky, our packages ensure a perfect blend of relaxation and excitement.
Why Choose Lake Tahoe Adventure, LLC?
Top-Notch Services: We pride ourselves on delivering unparalleled services. Our team is dedicated to ensuring every aspect of your journey is seamless, from the moment you step foot on our tours to your safe return. Expect excellence at every turn.
All Seasons, All Delights: Lake Tahoe is enchanting year-round, and so are our offerings! Explore the kaleidoscope of seasons with tailored experiences for summer, fall, winter, and spring. Be it skiing on snow-capped slopes or basking in the summer sun along pristine shores, we have you covered.
VIP Treatment: Indulge in VIP services that redefine luxury. From private guides to exclusive access and premium amenities, we prioritize your comfort and satisfaction, making every moment exceptional.
Your Journey Awaits…
Embark on an odyssey of unparalleled beauty, adventure, and relaxation. Let Lake Tahoe Adventure, LLC be your guide to the breathtaking wonders of this stunning locale. Create lasting memories and cherish every moment with our bespoke travel experiences.
Are you ready to embark on your Lake Tahoe adventure? Get in touch with us to begin your journey today!
About Lake Tahoe Adventures
Lake Tahoe Adventures, founded in 2004 in San Francisco, is dedicated to delivering exceptional private custom and small group tours. Our team comprises experienced tour guides and travel experts who’ve amalgamated over 20 years of local and international touring expertise to curate unique tours, exclusively designed based on customer reviews and expectations.
We specialize in personalized tours, ensuring each experience is distinctive, memorable, and tailored to your travel needs. Our professional guides are state-licensed, multi-lingual, and well-versed in diverse situations, not just drivers. Operating luxurious 4×4 SUVs and high-top vans, we offer unrestricted access to state and city sites, stopping at your request for an interactive experience.
Compliance and Security:
Lake Tahoe Adventures strictly adheres to Federal and State Laws and Regulations. We are a licensed US Tour Operator and comply with laws enforced by the DOT, California PUC, and CHP. All vehicles and operations are federally and state insured, with every tour guide and driver subject to State safety and drug testing programs. Transparency is essential, and all licenses and information are publicly displayed on our website.
Secure Payments and Safety:
We ensure secure transactions through our encrypted and hacker-safe website. Our SSL encryption guarantees data security, visible by the secure ‘lock icon’ and ‘https://’ in the URL. For secure and authorized transactions, we use a merchant bank, adhering to PCI standards and offering a reliable payment gateway via Authorize.net.
Lake Tahoe Adventures is committed to providing a secure and memorable travel experience, striving to exceed your expectations with each tour.
© Copyright-All Rights Reserved
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5-star tour guides bringing the fun and excellent customer service
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We’re unconditionally committed to delivering top-notch experiences
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Quality private custom tours & exclusive outdoor adventures, just for you!
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Trustworthy, certified, and proudly local small business vibes
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Cruise in luxury 4WD SUVs and top-of-the-line vehicles—traveling in style!
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Go where you want, your way, at your pace—freedom at its finest
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Quality products, great value, and no sneaky hidden fees—promise!
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Embrace luxury with our VIP travel services tailored to your desires
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Need an expert photographer or a hiking tour leader? We’ve got you covered!
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We’re all about family fun—always willing to go the extra mile for you
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Rest easy with our secure websites and a solid 100% satisfaction guarantee
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Enjoy complimentary services and all-inclusive tour packages
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Forget extra charges—all applicable taxes and entrance fees are already included
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Join us for an adventure you won’t forget!
© Since 2004 – DBA LAke Tahoe Adventures LLC, 101 California Street. Suite 240, San Francisco, CA 941249