Our Terms, Refund and Cancellation Policy are as follows:
-50% of the total amount will be refunded if the tour is canceled at least 7 business days prior to the scheduled tour date or service. (weekends and holidays don’t count).
-15% of the total amount will be refunded if the tour is canceled at least 5 business days prior to the scheduled date of the tour (weekends and holidays don’t count).
-0% of the total amount will be refunded if the tour is canceled 4 business days, or less, prior to the day of the scheduled tour or service. This includes no-shows. (weekends and holidays don’t count)
– We will confirm your reservation by email, and we will send you a tour voucher or email confirmation. This tour is only valid for the specific date you reserved on our website, and only valid for the names listed on the booking. You can’t transfer the names or ask for a different date, as we have other tours to honor. You may not change the tour date within 15 days from the date of the scheduled tour you booked, and there will be no alternative days offered.
Please note that all refunds are subject to credit card and merchant’s fees imposed on us by credit cards companies and merchant banks or providers. The average amount of credit cards and merchant’s transactions fees may range between 3.9 % to 9.8% of the total amount of your purchase (transaction) based on the type of credit card you use when booking this tour, the credit card issuer, country and conversion fees we are subject per transaction. Many foreign countries apply additional origination and conversions fees.
Important: Please note that we reserve the date(s) you requested and booked on our website for you and we decline taking other tours for these date(s) to honor yours. We keep a tour guide and a luxury vehicle on hold and make all required reservations and arrangements for you and your party, so please don’t change the date or cancel at the last minute as we have other customers and tours to honor.
In an effort to honor all tours, we reserve the right to partner with other tour operators, freelancers, and/or our sister companies. The exact name and contact information of your tour operator will be stated on your tour voucher and the trip confirmation will be issued especially for you after we received your approved transaction.
All tours are subject to availability as we may get several tour requests at the same time. Approved payment transactions do not guarantee your tour unless it has been confirmed via email.
If your booking was declined by your own bank, this is often due to a mismatch between your bank information (such as the names on the credit card, zip/postal code or billing address) compared to the bank information you provided on our website when placed your order. Sometimes, transactions are declined due to insufficient funds as well. Your tour(s) will not be confirmed until your new transaction is approved by your own bank. We apologize for the inconvenience but your own bank did so to prevent fraud and protect your credit card information or due one of the above factors.
All our tours are subject to availability even when the transactions are approved. We will get back to you as soon as possible and let you know if the required tour(s) and date(s) still available. Also, all our tours are conducted in English unless otherwise stated in the email or tour voucher confirmation we will send you soon, once your transaction is approved.
We reserve the right to offer you suitable substitutes or changes to your itinerary, tours or services due to special events, weather conditions, road closures, vehicle breakdowns, unpredictable circumstances, unavailability and/or due to last minute reservations. We assume no responsibility for delays caused by accidents, breakdowns, unforeseen accidents or events, road, weather conditions and/or all other circumstances beyond our control. We do not guarantee to arrive to, or depart from, any point at a specific time for the same above considerations. However, we will do our very best to honor your tour itinerary and schedule accordingly.
Wheelchair and Handicap Accessibility issues: We apologize but our vehicles are not equipped with wheelchair access. There is no room for a wheelchair in our vehicles unless it’s a very small and foldable wheelchair. However, the main concern is the customers’ ability to get it in and out of the vehicles for liability issues. Our one-day tour lasts 12 hours, door-to-door, but a 4 to 5-hour drive each way may be necessary, based on weather and traffic conditions. When kids , seniors, and wheelchairs are part of the tour, this will slow down the trip, and requires overtime. $179 will be charged to your credit card for each additional hour added to the tour after 12 hours by van, and $129 per hour when touring by SUV.
Yes, public group tours are more cost-effective than a private tour, but the reality is more nuanced than that. Did you know that private tours and public tours cost both respective tour companies the same cost and expenses? Both provide one driver-tour guide, one vehcile, one tour and same expesnes and liability. However, the private tour operator (like us) makes 95% less profits and has more expesnes than this of the public tour operator who makes 10 times more profit thanks to the volume(quantity)! We on the other hand focus on quality and quantity, we never share our private tours with other customers, we still provide the same services and cover same expenses and even more in some cases (we use one, vehicle, one driver/ tour guide, same commercial insurance liability and wages), we still provide more personalized services and customized trip itineraries conducted in luxury vehicles and totally private (not in old busses) and gain access to all sites where large buses are prohibited. We barely make it in certain cases and tours due to the high cost of doing business in California.
We look forward to serving you in the future and make your vacation last longer.
Should you need any further assistance, don’t hesitate to contact us.
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Amazing travel package to Lake Tahoe combined with Yosemite National Park
We booked a tour package to Lake Tahoe combined with a trip to Yosemite National Park. Our tour guide John was friendly, information and highly knowledgeable. He picked us up at our hotel in Napa Valley and drove to Lake Tahoe on day 1, we enjoyed the stops in the gold country but Lake Tahoe tour was more than we expected, what a marvelous place. Our hotel accommodation was a casino resort with plenty of shows and nightlife, the rooms were large with views of the lake and very comfortable. Yosemite on the other hands, is a true wonderland anda magicalplace, I highly recommend this trip to everyone and families with kids. My kids loved it , my husband and I have a wonderful time. This private tour package cost us a bit more than we anticipated but the service exceeded our expectations and worth every penny. They go the extra mile to make you happy
Review about our Lake Tahoe day trip from San Jose, California
We were a group of 7 business travelers from Hong Kong and Germany on a business trip in San Jose, California, we booked this private day trip to Lake Tahoe from San Francisco and San Jose, and we were not disappointed. We were so excited to play with the snow up at heavenly ski resort, the views are amazing over the lake. We highly recommended this day trip to Tahoe,but if you have time , go for the overnight trip package because it’s a long drive from San Francisco!
“Pure professionals and a memorable Tahoe Yosemite combo tour”
One of the hardest things to do when trying to book excursions in California from overseas is being able to trust unknown companies. Despite investigating many options, the costs and reading reviews a selection is given to a firm trusted over many years. We booked two incredible and separate excursions with this travel company based upon older reviews and friends’ recommendations. We booked the one to Yosemite National Park trip from San Francisco, spent a night in the Yosemite Valley and then the next day we traveled to Lake Tahoe through the Tuolumne meadows, a land of wonders in every sense of the word.
We got to Lake Tahoe in the late afternoon and spent the night and extra day in Lake Tahoe south shore. The lake is picturesque and the cruise ship we took in the lake allowed us to get in-depth to many state parks and beaches where vehicles are not allowed. Highly recommended
“Alcatraz and Lake Tahoe tour from San Francisco”!
What an amazing trip around the entire Lake Tahoe after a 2 hours’ tour of Alcatraz Island and four hours’ drive from san fran. I know this is not ordinarycombo tour but we booked the overnight trip package to Tahoe so we can squeeze in the tour of Alcatraz , my kids wanted to see it so badly. My wife, friends and my kids loved the snowmobile guided adventure with Alex in Tahoe high country, we enjoyed a thrilling ride throughout Tahoe forest and heavy snow, the stops and vistas along the way were breathtaking, what a peaceful and wonderful destination.
“Yosemite and Tahoe full experience- excellent! A 5 stars’ tour”
Our 3-day private tour to Lake Tahoe, Gold Country and Yosemite National Park was excellent but so was our guide Peter. He had immense knowledge of not only the Park, the Sierra and Lake Tahoe but of the places thru out the route we took from San Francisco to Sacramento, Placerville, lake Tahoe, Reno in Nevada and above all about Yosemite geology and biology. We chatted and chatted and he was not one bit tired of it. We will certainly use this tour company again; 5 start service all the way!
“Increible Vacación e innolvidable experiencia en Lake Tahoe y Renno!!”
Both our tours of Muir Woods and Point Reyes national seashores combined with a horseback ride were amazing and unforgettable thanks to our guide John. Both trips were totally customized to me and my 13 years old son, the horseback ride was exciting and Point Reyes is spectacular.
“Lake Tahoe is stunning & spectacular!”
Lake Tahoe is the best of the West Coast of both Nevada and California sides, even if you’re not a fan of the outdoors activities. We took the 3-day trippackage Lake Tahoe with my family, we a had an amazing time. It was so relaxing, and peaceful in the snow, just driving around Tahoe was a treat for all of us before wen signed up for the snowline ride and ski lessons. Tahoe is such a special place,I recommend it to everybody who likes nature.
“Lake Tahoe is one of the must-see”
Lake Tahoe region is one of the must-see places in California with an array of activities for both summer and winter, we loved it, and our kids want already to go back there, they took ski lessons and fell in love with heavenly ski resort in South Lake Tahoe area. We would like to visit Tahoe in the summer as well, I am sure it will look great; all green after the snow season. Don’t miss out on visit the Emerald bay during your stay, it’s beautiful.
“Tahoe is a wonderful vacation destination”
We spent too much time in SouthernCalifornia during our last trip to California (in Los Angeles). But San Francisco Bay Area is way much better and had so much to offer. When our tour guide who drove us to Yosemite told us about Lake Tahoe, we booked a day tour with this travel company to go there the next day, we were tired as it took us over 4 hours to get there, but Lake Tahoe worth the trip and every penny we spent. The Lake is pristine, wonderful and so clean, the air was fresh and pure with magnificent surroundings.
Avoid school holidays, some places were a bit crowded but no traffic there once you get around the lake.
Lake Tahoe day trip from San Francisco with a three-generation family
We spent too much time in SouthernCalifornia during our last trip to California (in Los Angeles). But San Francisco Bay Area is way much better and had so much to offer. When our tour guide who drove us to Yosemite told us about Lake Tahoe, we booked a day tour with this travel company to go there the next day, we were tired as it took us over 4 hours to get there, but Lake Tahoe worth the trip and every penny we spent. The Lake is pristine, wonderful and so clean, the air was fresh and pure with magnificent surroundings.
Avoid school holidays, some places were a bit crowded but no traffic there once you get around the lake.
“Epic family rafting trip on the Upper Colorado!”
Our family including 3 boys, ages 14and 15 and 16 and 2 daughters over 21 years’ old booked a day whitewater rafting trip in the American river on first day to Lake Tahoe, they provided us with lots of info before and all necessary equipment before the trip, so we felt properly prepared and safe for the rafting adventure. The rapids are exciting, challenging and thrilling, our guide was competent and fun. Overall, an exacting family adventure.
Thank you Lake Tahoe Adventures.
“Absolutely the Perfect Private tours we needed to Lake Tahoe and San Francisco”
Our tour guide- driver, Pat, was the best! She was prompt, and very knowledgeable about the areas we drove through from San Francisco bay area to Lake Tahoe. A beautiful escalade SUV too and very comfortable! I was nervous at first to book as it was little pricey but it is well worth every single penny!! Trust me. We would definitely use this tour company in our future visits to San Francisco and Yosemite! Tahoe was another beautiful place we would have missed! My daughter love tubbing and sledding in Lake Tahoe meadows in south lake Tahoe areas. Thank you, guys, and good job!!
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5 Star tour guides and excellent customer service
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We are unconditionally committed to excellence
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Quality private custom tours &exclusive outdoor adventures
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We are a Reliable, Certified and Local Small Business
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Luxury 4WD SUVs and top-of-the-line vehicles
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Go where you want to go, travel your way and at your pace
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Quality products, great values and no hidden fees
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Luxuryvehciles and VIP travel services à la carte
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Expert photographers and hikers tour leaders available
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Family-friendly tour operator, always willing to go the extra mile
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Secure websites and 100% satisfaction guarantee
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Complimentary services and all-inclusive tour packages
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All applicable taxes and entrance fees included
© Since 2004 – DBA LAke Tahoe Adventures LLC, 101 California Street. Suite 240, San Francisco, CA 941249